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Copilot Studio Overview
Copilot Studio Overview
- Copilot Studio is a graphical, low-code tool for building agents and agent flows.
- It can connect to other data sources using prebuilt or custom connectors.
- Makers dont need to have an extensive technical background to create and orchestrate sophisticated logic.
- Copilot Studio can be accessed from [https://copilotstudio.microsoft.com]
What is an agent?
- An agent can handle a range of interactions and tasks.
- It can autonomously decide the best action to take based on instructions and context.
- To complete a goal, it coordindates between LLM, instructions, context, knowledge sources, topics, tools, inputs and triggers.
- Use cases of an agent are: Sales and Support issues, Store information, employee health portal, public health tracking information, Employee portal
What is a flow?
- A flow can automate repetitive tasks and integrate with apps and services.
- Flows can be triggered manually, by other agents, or scheduled.
- Flows can run prompts, call agents and include human review steps.
How does an agent conversation work?
- Agents use customized NLU models and AI capabilities to understand what a user types or says. It then responds with the best topic.
- Once an agent is linked to knowledge sources, it can automatically generate responses and doesn't need topics to be created for it.
- It uses AI powered by the Azure OpenAI GPT model which is also used in Bing search.